ITZ Solutions

Our Owner:

Dale R. Eller, Executive Director

Professional Experience:

• Service in the U.S. Navy (Electronic Technician) – 1977 to 1983
• General Manager / President – Glenwood Fire & Security Systems – 1983 to 1995
• General Manager – Doyle Security Systems, Inc. – 1995 to 1998
• Doyle Security Systems – Selected as “1997 Security Dealer of the Year” by SDM Magazine
• Owner – ITZ Solutions – 1998 to present

Industry Involvement:

• Pennsylvania Burglar & Fire Alarm Association
• American Society for Industrial Security
• National Fire Protection Association
• Electronic Security Association (formerly NBFAA)
• Underwriters Laboratories – STP 205
• American Society of Association Executives
• American Society for Training & Development
• Over fifteen years volunteer involvement with the Pennsylvania Burglar & Fire Alarm Association – having served as NW Region President, State Treasurer, State Vice President and State President.
• Recipient of the PBFAA Leadership Award in 1987, 1999, and 2010
• Recipient of the NBFAA State Association Executive Director of the Year Award in 2000 & 2002
• Recipient of theNBFAA Best State Newsletter Award:

• Recipient of the NBFAA Best State Newsletter Column – “Power of Association” in 2003
• Past Chapter Chairperson –Lake Erie Chapter of the American Society for Industrial Security.

Our Staff:

• Caterer - Sabella’s Catering – 1983 to 2003
• M & E Coordinator – ITZ Solutions – 2003 to present

Industry Education and Training

• Sales Manager - Sabella’s Catering – 1994 to 2004
• Associate – ITZ Solutions – 2004 to present

Industry Education and Training

Elaine Zdunski, Database Coordinator

Professional Experience:

• Assistant Payroll Manager – Dr. Gertrude A. Barber Center – 2004 to 2006
• Database Coordinator – ITZ Solutions – 2006 to present

Industry Education and Training

• Associates Degree in Specialized Business –Erie Business Center– 1995 to 1997

Deanna Newhard, Administrative Assistant

Professional Experience:

• Administrative Assistant – Girls Scouts Penn Lakes Council – 1998 to 2002
• Administrative Assistant – ITZ Solutions – 2010 to Present

Industry Education and Training

• Associates Degree in Liberal Arts - Mt. San Antonio College – 1990 to 1994

Joanne Sprickman, Associate

Professional Experience

• Administrative Assistant – St. Stephen’s Episcopal Church – 1997 to 2009
• Associate – ITZ Solutions – 2010 to present

Industry Education and Training

• Diploma in General Business –WarrenAreaHigh School

About Our Office:

ITZ Solutions occupies a dedicated office facility located in Erie,PA. 

Existing Office equipment:

a) Networked Office Server with redundant backup

b) (7) Desktop Networked Computer System – Microsoft XP including: Microsoft Office XP (Word, Excel, Access, PowerPoint, Outlook), Microsoft Publisher 2002, Adobe Acrobat 5.0, WinFax Pro, QuickBooks 2008

Dedicated multi-line office telephone system with independent voice mail

Dedicated fax line for receipt of fax transmissions

Off-Site Storage Facility available for record archival

Adjacent meeting facility with capacity for 2 – 25 individuals in a variety of configurations.